Composite: ISN, Eagle Eye Networks, REFIRE
The garage park industry is growing fast across Europe whereby attracting businesses, tradespeople, and private users alike. With growth comes the challenge of keeping sites both convenient and secure. For this state-of-the-art video surveillance is a must! While conventional systems often fall short in a world of constant change, cloud-based technologies now deliver both protection and AI-driven efficiency.
As the sector matures and attracts investors, the need for reliable, intelligent, and scalable security grows. For ISN Technologies AG, a German company based in Münster, this is not just a market opportunity; it is a logical extension of decades of experience in the security world. Together with its technology partner Eagle Eye Networks, ISN is bringing an AI-powered True Cloud Video Management System (VMS) to garage park operators - one that combines safety, efficiency, and business intelligence in a single platform.
Stefan Strunk, Head of Sales & Project Management, ISN Technologies (Photo: ISN)
A conversation with ISN
“What operators really want is peace of mind,” says Stefan Strunk, Head of Sales & Project Management at ISN Technologies AG. “They don’t want to spend their nights worrying whether a camera is recording or whether a gate has been left open. With Cloud VMS, they can see everything in seconds - from wherever they are.”
Speaking with Strunk, it becomes clear that the system is less about cameras and servers, and more about enabling operators to manage their businesses with confidence. The technology is powerful, but it is applied with a simple philosophy: put control back into the hands of the people running garage parks.
Traditional surveillance systems often create more work than they save: patchwork hardware, endless manual checks, and a high rate of false alarms triggered by shadows, headlights, or bad weather. ISN’s Cloud VMS, by contrast, uses deep learning algorithms to filter out irrelevant motion and highlight only what matters. “Security should help you sleep better,” Strunk smiles, “not wake you up at three in the morning for a stray cat.”
Technology that tells a story
ISN’s system offers features that might sound technical at first—license plate recognition, intrusion detection, object counting—but each is rooted in a very practical scenario familiar to garage park operators. Just as for instance:
- a delivery van drives up: the system recognises the plate and records the visit,
- a person lingers between garages after hours: an alert is triggered, but only if the AI confirms it is not a false signal, or
- a second site is added to an operator’s portfolio: the same interface controls both locations, with no extra servers or complex integrations required.
This flexibility is particularly valuable in an industry where operators may start with a single site and expand rapidly. The Cloud VMS scales with them, allowing centralised management across multiple parks. Strunk points out that operators are free to use existing cameras or choose from over 6,000 compatible models - protecting their investment while preparing for growth.
More than security
While security is the starting point, the Cloud VMS also delivers something less expected: business insights. By counting entries and exits, analysing usage peaks, and identifying patterns in tenant behaviour, operators gain a data-driven view of their facilities.
“Garage parks thrive when customers feel safe, and when operators can manage sites efficiently,” adds Strunk, “our cloud-based VMS gives operators both: unmatched security functions and an understanding how people use the site thus helps you plan staffing, expand wisely, and run a more efficient operation business.”
With ISN and Eagle Eye Networks’ AI-Powered True Cloud VMS, operators gain all of this and more:
- Centralised control: One intuitive interface manages cameras, users, and multiple sites.
- License Plate Recognition (LPR): Automatic tracking of vehicles entering and exiting facilities, even with existing camera hardware.
- Intrusion and Loitering Detection: Smart alerts for vulnerable areas and after-hours trespassing.
- Object Counting & Occupancy Analysis: Insights into peak usage times and customer flows.
- Precision Person & Vehicle Detection: Deep learning algorithms that dramatically reduce false alarms, even in poor weather or at night.
- Smart Video Search: Locate a “person in a red jacket” or a “blue delivery van” within seconds across an entire camera network.
- For garage park operators, these features translate into higher tenant satisfaction, reduced operational costs, and greater peace of mind.
It is here that ISN’s decades of broader security experience come into play. The company is not merely selling cameras; it is applying lessons learned in high-risk environments - from maritime security to personal protection - to the everyday needs of garage park operators. The emphasis is on practical reliability: solutions that work in all weather conditions, that scale as the business grows, and that integrate seamlessly with access control and sensor systems.
A heritage of trust
ISN Technologies AG is part of the ISN Group, an international security organisation with over 40 years of history. Known for its work in personal protection, investigations, and secure transport, the group has earned a reputation for handling complex, high-stakes environments. ISN Technologies represents the group’s technological arm, focusing on future-ready solutions that merge human expertise with digital innovation.
This heritage, Strunk says, shapes everything the company does. “At ISN, we’ve always believed that people and technology must work together. Our Cloud VMS is the next step in that journey: it takes the best of AI and the cloud, and puts it into the hands of operators who need simple, reliable tools to keep their sites safe.”
Looking ahead
The garage park sector shows no signs of slowing down, and security will remain central to its success. ISN sees its role not just as a supplier, but as a partner to operators and investors, ensuring that security evolves alongside the industry.
Visitors to the REFIRE Garage Park Symposium in Frankfurt am Main on September 18, 2025 will have the chance to experience the system live. ISN will showcase how the Cloud VMS works in real-world scenarios—highlighting not only its technical capabilities, but also the peace of mind it brings to operators and tenants alike.
For REFIRE readers, the story of ISN Technologies is both familiar and new: a company with deep roots in security, now applying that knowledge to the growing garage park sector with a solution that promises to make operations simpler, safer, and smarter.